b11111 Privacy Policy
Introduction
Welcome to b11111, your trusted gaming platform in Bangladesh. We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have under data protection laws.
By using b11111, you agree to this Privacy Policy. If you do not agree with any part of this policy, please do not create an account or use our services. We may update this policy from time to time to reflect changes in our practices or legal requirements.
Last Updated: November 2026. Your privacy is our priority. We comply with international data protection standards.
Data We Collect
At b11111, we collect information necessary to provide you with a safe, secure, and compliant gaming experience. Here's what we gather:
Account Registration Information
When you sign up, we collect your full name, email address, phone number (mobile number used for bKash, Nagad, or Rocket payments), date of birth, and residential address in Bangladesh. This information is required for account creation, identity verification, and account security.
Payment & Financial Data
To process deposits and withdrawals, we collect transaction details, payment method information, and account numbers for bKash, Nagad, Rocket, or bank transfers. We do not store full payment credentials; payment processing is handled by our secure third-party payment partners.
Identity & KYC Documents
Before your first withdrawal, we require Know Your Customer (KYC) verification. You'll upload a copy of your National ID Card (NID), Passport, or Driving Licence. This is a legal requirement to prevent fraud and money laundering in Bangladesh.
Gaming Activity & Behavior
We track your gameplay data, including games played, bets placed, winnings, deposits, withdrawals, bonus usage, and wagering patterns. This helps us personalize your experience, detect fraud, and ensure responsible gaming compliance.
Technical & Device Information
We log your IP address, device type, browser, operating system, and access timestamps. This information helps us improve our platform, troubleshoot technical issues, and protect against unauthorized access.
Communication Records
When you contact our support team via live chat, email, or in-app messaging, we keep records of those conversations for service improvement and dispute resolution.
How We Use Your Information
Your data serves several important purposes:
- Account Management: Creating and maintaining your b11111 account, processing logins, and managing your profile settings.
- Payments & Withdrawals: Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Our 1-minute deposit and 44-minute withdrawal timeframes rely on secure data handling.
- Legal Compliance: KYC verification, anti-money laundering (AML) checks, and compliance with Bangladesh gaming regulations.
- Fraud Prevention: Detecting suspicious activity, account takeovers, and unauthorized transactions through behavioral analysis.
- Responsible Gaming: Monitoring for signs of problem gambling and enforcing self-exclusion or account limits when requested.
- Platform Improvement: Analyzing gameplay trends, game performance, and user experience to optimize our 3,600+ games library.
- Marketing & Promotions: Sending you information about bonuses, new games, and special offers (only if you've opted in). You can unsubscribe anytime.
- Customer Support: Resolving disputes, answering questions, and improving our 24/7 live chat service.
Your Data Security
b11111 uses industry-leading security measures to protect your personal information:
- SSL Encryption: All data transmitted between your device and our servers is encrypted with 256-bit SSL (Secure Sockets Layer) technology.
- Secure Servers: Your information is stored on fortified servers in secure data centers with restricted access.
- Password Protection: We recommend you use a strong, unique password and never share it. We store passwords using hashed encryption, never in plain text.
- Two-Factor Authentication: We support optional 2FA for added account security.
- Regular Audits: Our systems undergo regular security audits and penetration testing.
- Limited Access: Only authorized b11111 staff can access your data, and only when necessary for legitimate business purposes.
Important: While we employ strong security measures, no system is 100% secure. Please notify us immediately if you suspect unauthorized access to your account.
How Long We Keep Your Data
We retain your personal information only as long as necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Active account + 5 years after closure | Compliance, dispute resolution |
| Transaction Records | 7 years | Legal and tax requirements |
| KYC Documents | 5 years after last use | AML & fraud prevention |
| Support Chat Logs | 2 years | Service improvement, complaints |
| Gaming Activity | 2 years | Analytics, responsible gaming |
| IP & Device Logs | 1 year | Security & fraud detection |
After the retention period expires, we securely delete your data unless we are required by law to keep it longer. You may request early deletion of non-critical data by contacting [email protected].
Your Privacy Rights
Under international data protection principles, you have the following rights:
Right to Access
You can request a copy of all personal data b11111 holds about you. Submit your request to [email protected] with your account email, and we'll provide it within 2 business days.
Right to Correction
If your information is inaccurate, you can update it directly in your account settings or request corrections through our support team.
Right to Erasure
You can request deletion of your account and non-essential data. We will honor requests unless we're legally required to retain the information (e.g., transaction records for 7 years).
Right to Restrict Processing
You can ask us to limit how we use your data for certain purposes, such as marketing communications or game recommendations.
Right to Withdraw Consent
If you initially consented to data processing (e.g., promotional emails), you can withdraw that consent anytime. Simply click "Unsubscribe" in our emails or contact support.
Right to Lodge a Complaint
If you believe your rights have been violated, you can file a complaint with relevant data protection authorities in Bangladesh.
Third-Party Sharing
Your data is not sold to third parties. However, we share information with trusted partners under strict confidentiality agreements:
- Payment Processors: bKash, Nagad, Rocket, and banks receive only transaction data necessary to process deposits and withdrawals.
- Game Providers: Studios like Pragmatic Play, Evolution, and Red Tiger receive anonymized gameplay data only (no personal identifying information).
- Compliance Partners: Third-party KYC and AML verification services to meet Bangladesh regulatory requirements.
- Hosting & Technical Services: Cloud infrastructure providers, email services, and security vendors who are bound by data protection agreements.
- Legal Requirements: We may disclose data if required by law, court order, or government authority in Bangladesh.
All third parties are contractually obligated to use your data solely for specified purposes and to maintain its confidentiality.
Contact Us
Questions about this Privacy Policy or your data? Contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on the b11111 platform
- Mailing Address: b11111 Gaming Limited, Bangladesh
We typically respond to data requests within 2 business days. For urgent issues, use our live chat feature.